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Additional Support
Instructional Videos & Manuals
  Setting Your Temperature Controller
1990-2018 Models 2019-2023 Models 2024+ Models

PRIMO 25 Up to PRIMO 5000
& Filling Systems
Depending on Specific Year

PRIMO 25 to PRIMO 250

All PRIMO Melters &
ALL FILLING SYSTEMS

PRIMO 350 & Larger
& Filling Systems
Depending on Specific Year
PRIMO 350 & Larger
ALL FILLING SYSTEMS



HOW TO REPROGRAM YOUR MELTER TEMPERATURE CONTROLLER
HOW TO REPROGRAM YOUR FILLER TEMPERATURE CONTROLLER

2024 INSTRUCTION MANUALS
PRIMO Melter Manual-Instructions

Pot Tipper & Lye Tank Manual

EZ Systems Manual

AutoShot System Manual


HVISC System Manual

Pour X-Press Manual- 2024+ Models

TROUBLESHOOTING GUIDES
 
2006-2013 Models 2014-2023 Models 2023+ Models
2006- 2013 Melting Tank Troubleshooting Guide Melting Tank Troubleshooting Guide- 204+ Models


2006- 2013 Filling System Troubleshooting Guide



Filling System Trouble Shooting Guide- 2023+ Models


Pour X-Press Trouble Shooting Guide- 2023+ Models

2006- 2013 Pot Tipper Troubleshooting Guide SoapMelters Pot Tipper - Lye Tank Troubleshooting- 2023+ Models

2006- 2013 EZ-Mix Troubleshooting Guide EZ-Mix Troubleshooting Guide- 2023+ Models

HOW TO REPROGRAM YOUR MELTER TEMPERATURE CONTROLLER
HOW TO REPROGRAM YOUR FILLER TEMPERATURE CONTROLLER


TO Send a Component or Unit for Evaluation, Please Complete Evaluation RequestRepair- Evaluation Authorization Request

Please Note ALL Pre-2006 Models Are No Longer Serviceable BUT We Do Offer Updated Replacement Components/Repairs for some 1990-2005 Systems. For assistance with these units, please email us with your 1) name, 2) serial# or order number and 3) a brief description of any issue you may be having for assistance to: [email protected] Thank you